If you have other questions, please just send it to Riodeplatagift@gmail.com.
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Pre - Sale Questions
Can I cancel my order?
Yes, you can cancel your order as long as it is done before it is shipped. Please contact our customer service team as soon as possible to cancel your order.
What is the return and exchange policy?
We have an easy return and exchange policy. If you find any defects in the product or if it does not meet your expectations, please inform us within 7 days of the purchase date and we will be happy to arrange for the return of the product and refund or replace it with another product according to your preference.
What payment options are available?
We have an easy return and exchange policy. If you find any defects in the product or if it does not meet your expectations, please inform us within 7 days of the purchase date and we will be happy to arrange for the return of the product and refund or replace it with another product according to your preference.
Can I add products to my order after it has been placed?
Yes, you can add products to your order if it has not been shipped. Please contact our customer service team to assist you in adding more products before the order is shipped.
